Telehealth Platform and Services - Wheel

Telemedicine Platform and Services

Deliver white-label telemedicine and virtual care services with Wheel’s telemedicine software and integrated network of telemedicine clinicians.

Telemedicine Software: Removing Obstacles From the Patient Journey and Provider Workflow

Telemedicine software lets healthcare providers offer flexible, accessible clinical services to patients.

Telemedicine platforms that can adapt to patient needs can remove obstacles from the patient journey. This adds significant benefits for those patients who may not have the time, resources, or physical ability to attend appointments in person. A telemedicine platform allows for remote healthcare consultations, diagnostics, and ePrescription medications, while offering useful clinician chat features.

After logging into a telemedicine platform, patients can book appointments through a convenient online portal. They can also provide asynchronous information for review at the clinician’s convenience. By granting more flexibility to clinicians and improving the patient experience, telemedicine software can help deliver the care patients need in the patient’s preferred setting. This software can also help minimize clinician burnout, improve overall patient health outcomes, and enhance patient satisfaction.

Below, we’ll explain how to leverage virtual care platforms to achieve the best results for you and your patients.

Use the links below to jump to a specific section.

How do I choose a telemedicine platform?

When establishing or upscaling a telemedicine platform (or switching from one platform to another), providers need to make certain decisions to streamline the clinician and patient experience.

Responsible healthcare providers need to take a few important steps to ensure their telehealth infrastructure enables a secure, seamless patient journey. There are five key factors to consider when evaluating a virtual care system that will best support your services.

How to evaluate telemedicine software

To successfully evaluate a telemedicine software tool, look at two parts of each offering. First, examine the overall attributes and benefits of each piece of software. Next, dig into the features and services.

Search for the right attributes

Look for the following attributes in a telehealth platform:

  1. Patient data remains secure and private. When people seek remote care, they want to lose the commute, not their trust in the clinician. Your patients should have confidence that their data supports a positive healthcare outcome without sacrificing the sense of security that a brick-and-mortar clinic provides.

  2. The telemedicine platform operates around proven frameworks. The frameworks you choose should lean on the latest clinical protocols and guidance, ensuring patient autonomy and improved provider bandwidth without jeopardizing the quality of care or clinical integrity.

  3. Patients enjoy a stress-free, positive experience. This also helps patients achieve desired clinical outcomes with minimal disruption to their lives.

  4. The platform is future proof. It should adapt to changes and be flexible enough to scale up or down based on available resources and patient needs.

  5. The algorithm should automatically allocate clinician time. This should work based on patient volume and the specific services required. Patients should also be able to self-manage appointment bookings and cancellations.

A telehealth service should enhance the delivery of medical care and patient triage in the ways listed above. Otherwise, neither clinician nor patient will reap its full benefit. Even so, the list above outlines the minimum functionality clinicians should expect from a telehealth software tool. Providers should also work to future-proof the telehealth services they offer as a means of safeguarding patient retention.

Choose the right services

Consider the following vital services in a telehealth software platform:

  • Both synchronous and asynchronous consults: Your telehealth platform should support live, remote consultations and asynchronous, “store-and-forward” capabilities.

  • Support for the latest care best practices: A telehealth service should let you implement central technology like remote patient monitoring. This ensures that however the field of medical intervention and diagnostics evolves, the software can accommodate.

  • Provide electronic health records: A functional telemedicine platform should enable patient data storage and cross-compatibility with existing patient data systems. These features will let the platform support accurate clinical record keeping and the rapid recall of records when they’re needed.

  • Integrated ePrescriptions and lab requisitions: Every telehealth service should facilitate simple, automated processes for both requesting and reviewing laboratory testing and for administering prescriptions remotely.

  • Versatile payment methods: In making healthcare accessible, your telemedicine software should offer a range of payment methods to fulfill patient invoices.

Use our free telehealth platform evaluation checklist to assess whether the next platform you examine meets your organization’s expectations.

What is the best platform for telemedicine?

With a nationwide clinician network and customizable healthtech stack, Wheel provides companies with everything they need to launch and scale virtual care services.

Scalable

By supporting the pillars of remote care, Wheel’s white-label telemedicine software makes it easier to expand your range of clinical services while keeping your branding front-and-center from start to finish of the patient experience.

Cost effective and convenient

You don’t need to spend years (and millions of dollars) developing your own telemedicine solution. And there’s no need to wrestle with multiple incompatible virtual care systems, or reproduce inefficiencies from the brick-and-mortar clinic.

Bringing the clinic’s front door to the patient isn’t about replicating an outdated bottlenecked system in digital form. It’s about building a new, native digital system that helps your patients become the architects of their own positive health outcomes. The perfect system will let you provide exceptional care to an expanding patient base without geographical restrictions.

Flexible and full-featured

The Wheel telehealth platform supports flexible patient care journeys and seamless patient experiences.

  • Wheel offers a best-in-class white-label telehealth tech stack.

  • We facilitate live video & audio visits, letting patients spend facetime with clinicians, minus the commute and childcare costs.

  • Asynchronous visits and chat messaging support the gathering of medical data at the convenience of both the patient and clinician. This minimizes visiting hours and limits consultations to those that truly move the patient along their healthcare journey.

  • Scheduled & on-demand care is available from our network of qualified clinicians.

  • The diagnostic process is rendered seamless by the ability to request lab test reviews, order them, and provide follow-up care remotely.

  • Wheel’s telemedicine software provides integrated e-prescribing, allowing clinicians to quickly and remotely administer the medications patients need.

  • Wheel enables built-in transaction processing using a wide range of payment methods.

  • The tool is pharmacy & lab agnostic, so it helps connect your patients with their medicines, progressing them from diagnosis to symptom management without disrupting their routine.

  • Wheel’s virtual care platform is HIPAA-compliant & infosec-certified for data security to ensure patient peace of mind.

Wheel’s telehealth platform is built for clinical efficiency, patient accessibility, and positive health outcomes.

What is the difference between telemedicine and virtual care?

People often use the terms “virtual care” and “telehealth” interchangeably, but they actually have two distinct meanings. Telehealth means “healing at a distance,” and refers to individual remote clinician visits. However, virtual care describes the entire remote patient journey from start to finish.

What is telehealth?

Telehealth is the integration of remote communications technology with healthcare practices. Patients who have made contact with a 24-hour nurse hotline or checked a picture of a rash with a dermatologist have used telehealth. A single clinician visit via video chat can be described as telehealth.

What is virtual care?

Virtual care is related to telehealth but describes the entire digital healthcare process. It refers to the administration of remote consultations between clinicians and patients, but also to online appointment booking, rapid check-ins, apps, and monitoring through wearables and remote technology.

From telehealth to virtual care

Telehealth has existed for decades in the form of remote monitoring and medical advice helplines. Virtual care is the more recent practice of mirroring the in-person healthcare experience still preferred by many patients, while eliminating many inefficiencies that can interfere with a patient’s health journey.

The currently available telehealth technologies are a means to an end, but a total virtual care approach can support whole-person healthcare on a national scale.

What is a telehealth platform?

A telehealth platform is a software and healthtech package that lets clinicians administer remote care through video calls, messaging, and secure document sharing. A clinician can also use remote monitoring to read vital signs, blood pressure, and blood sugar, and receive data without requiring the patient’s presence in the doctor’s office.

There are two types of telehealth:

Synchronous telehealth

With this type of telehealth, both parties communicate live via online video or audio connections. Clinicians use telehealth software to set up a remote video or audio link that patients use to discuss ongoing medical queries and presenting symptoms. This lets the clinician advance treatment in real-time. Clinicians may also use remote patient monitoring (RPM) to collect vitals, blood pressure, and blood glucose readings in real time.

Asynchronous telehealth

Also known as “store-and-forward” conferencing, asynchronous telehealth refers to the aspects of virtual care that don’t take place during a live consultation. This may include messenger chat services, patient submission of photos or scans, and out-of-consultation analysis of diagnostic materials.

What is telemedicine software?

Telemedicine software is an efficient app or digital platform that facilitates fluid video consultations, the transmission of data from patient monitoring devices like blood-glucose monitoring, and the collection of patient medical information through a patient portal.

In other words, telemedicine software is an effective, nimble, and remote solution for maintaining the clinician/patient relationship, reducing patient burden, and improving efficiency of care delivery.

Telemedicine software delivers a patient experience in the form of a patient portal and video consults. It’s also the streamlined, smart backend that feeds operational data about patient volume and response time back to the clinician. This can inform service improvements and support sustainable scaling.

How to implement telemedicine software

When approaching the telehealth space or switching telemedicine platforms, digital healthcare providers have three options for implementing a virtual care infrastructure.

A provider can build their own telemedicine software

Creating a completely bespoke virtual care platform from the ground up gives a provider complete control over the user experience. This can be useful when delivering virtual care as part of a new business or developing a telemedicine platform for sale at a later time.

While this method of putting telehealth software in place is comprehensive, it also means that any service improvements are slow to market and in many cases, prohibitively expensive. Providers must oversee platform maintenance and establish a credentialed state-by-state workforce to operate the service.

When building a platform, a provider assumes the need to hire or nurture expertise in clinical protocol development, virtual care regulations, and quality-assurance processes.

A provider can buy telemedicine software off the shelf

When it’s not possible or practical for a provider to develop their own telemedicine software, they can source telemedicine platforms that are available out of the box. Off-the-shelf virtual care platforms come with the bonus of previous road testing and vetting by other providers before the post-COVID telemedicine boom.

However, many platforms don’t meet current delivery standards for virtual care. Their foundations may be rooted in outdated technology that often only serves a single use case. Only in rare cases do existing platforms provide both synchronous and asynchronous telemedicine modalities. They can’t adapt to peaks and troughs in patient volume and can often only be configured in a limited number of ways, forcing a provider’s business structure to bend to fit the software build.

These platforms often come encumbered with old, broken cost models and pricing structures. They may also deliver user experiences that can detract from rather than add to provider efficiency and the patient journey.

A provider can leverage an all-in-one virtual care platform

Next-generation virtual care software takes an all-in-one approach, offering a complete range of telemedicine services in a package providers can build out or reduce in scope to fit their business.

These late-model platforms are new-to-market but most closely reflect the healthcare needs of a post-COVID world. A white-label telemedicine tech stack lets providers customize a branded user experience in a way that’s fast-to-market, versatile, and carries full accreditation for protocols and data security.

The best virtual care platforms also offer access to a national clinician database, allowing providers to expand their services and supply rapid and effective referrals under a flexible pricing model.

This type of telemedicine infrastructure isn’t suited to clinicians who only wish to serve a limited geographical area and it doesn’t facilitate proprietary ownership or resale of the software. However, it’s fantastic for established healthcare companies eager to add services, scale, and increase their patient base.

Why is telemedicine important?

When COVID permanently altered the landscape of outpatient healthcare, telehealth began to play a pivotal role in healthcare practice and patient expectations.

Telemedicine is a landmark for patient comfort and accessibility

Telehealth has been instrumental in removing roadblocks for many vulnerable, differently-abled, and simply busy people for whom in-person healthcare visits are an obstacle to treatment-plan adherence.

For older adults, those who live in rural or inaccessible areas, or folks who have to arrange childcare every time they tend to a health need, telehealth minimizes the often considerable disruptions that come with seeking care. This new level of convenience has helped providers improve patient retention and administer high-quality care on a larger scale.

Telemedicine reinvents and democratizes age-old clinical workflow bottlenecks

For clinicians, telehealth is helping answer the myriad clinical allocation problems and excessive administrative burdens that make it harder to get to the core of their job: keeping people healthy.

By using algorithms to assign clinicians to patients and an online portal to collect personal and health information, providers can spend more time helping a wider patient base in their journey to a positive health outcome. It also lets clinicians see patients outside of their geographical region.

Telemedicine has been essential for navigating the COVID-19 pandemic

During a time of reduced exposure to others, telehealth helped limit the disruption of the pandemic on patients’ regular courses of treatment and non-COVID urgent care requests.

One 2022 study found that the number of telehealth visits between 2018 and 2020 increased by a factor of 51. Outside of the burden it placed on individuals, COVID placed an intense strain on frontline and backend resources. The increased uptake of virtual care consultations helped providers weather the storm.

Telemedicine is important because accessing healthcare should never be difficult

In a truly online world, care should be available anytime, anywhere. Wheel CEO & Co-Founder Michelle Davey has lived through a 15-year battle with a health system that makes receiving medical attention an inconvenience.

The expense and burden of brick-and-mortar health services can dominate the lives of vulnerable people who suffer from chronic conditions. Modern telehealth software capabilities have dramatically reduced the disruptive nature of tending to medical needs.

Telehealth vs telemedicine

The difference between telehealth and telemedicine is similar to the distinction between telehealth and virtual care. Telemedicine is one type of telehealth limited to remote clinical services, while telehealth includes non-clinical uses of video conferencing and telehealth technology to improve health outcomes.

The broader umbrella of telehealth may include meetings, forums, educational broadcasts and group sessions, and mentoring. In short, the term “telehealth” may refer to any process that supports the patient health journey without requiring a video consultation.

Telemedicine may also involve the transfer of video files to demonstrate physical therapy exercises, the submission of scans via a patient portal to support diagnosis, and remote blood-glucose or blood-pressure monitoring.

Treating the whole patient remotely

Ultimately, equipping your clinical service with a customizable telemedicine tech stack prepares it for a successful whole-patient approach. The non-clinical applications of telehealth like managing patient volume, clinician resources, and patient registration/booking are still vital for improving clinical efficiency and expanding services.

It’s best to think of telehealth as meeting the goal of “healing at a distance,” and telemedicine as the direct method that delivers the healing.

The core features of telemedicine software

A best-in-class white-label telehealth tech stack should offer the following features. For an end-to-end telehealth solution that delivers the greatest speed, efficiency, and scalability, these tools and services should form the central pillars of your virtual care platform.

What technological capabilities should a telemedicine platform include?

At a fundamental level, a future-proof, scalable telehealth software infrastructure should fulfill the following functions:

  • A modern, intuitive UX for clinicians and patients. So many off-the-shelf virtual care platforms have outdated interfaces that serve as roadblocks to patient delight and provider efficiency. A UX that makes sense to users and adapts its format to smartphones is a necessity for patient retention and provider workflow management.

  • Compatibility and integration with existing systems and EHRs. Whether a product is self-developed or box-ready, the absence of cross-compatibility between telehealth platforms and established systems and EHRs is important. Make sure your clinical services, products, software, clinicians, and patients can talk to each other without interference.

  • Offers smart routing technology for clinician-patient matching. By using automated algorithms to triage patients and assign a clinician from an expansive network, patients can commence their care journey promptly and efficiently.

  • Enables synchronous and asynchronous healthcare. The telehealth market is crowded with products offering either synchronous or asynchronous telemedicine services. Therefore, make sure your telehealth network supports both live synchronous remote video consultations and asynchronous processes like online booking, chat messaging with clinicians, photo and video submission, and video sharing for physical therapy exercises.

  • Facilitates the use of RPM and other bleeding-edge care modalities. The use of smart technology to monitor patients’ vitals means that they no longer need to arrange childcare and commute to the clinic for simple blood-glucose or pressure checks. Your telehealth platform should integrate wearables that transfer patient data over a secure server to support remote video consultations.

  • Provides a white-labeled, unique UX. The healthcare journey through a pre-existing telemedicine UX should still feel like your brand. A white-label telemedicine tech stack allows providers to disseminate their branding throughout a vastly enhanced range of clinical services. Virtual care software should tie your brand intimately to a seamless patient journey without the need to invest in developing your own platform.

Which features qualify telemedicine software as comprehensive?

To truly leverage your virtual care platform to the benefit of patient and provider, you need an all-in-one telehealth tech stack that provides the following comprehensive capabilities:

  • A built-in, nationwide network of credentialed and vetted clinicians. Your virtual care system should provide a far-reaching network of available clinicians, matched to your patients by an automated algorithm that frees up human resources.

  • Load-balancing feature to meet changing patient needs. Using patient-volume and service-usage data gathered from the digital front door of the clinic, a telehealth platform should let providers make smart, data-guided decisions on allocating resources and maximizing efficiency.

  • Clinical operations support. Your telemedicine system should guarantee that remote clinicians are trained on all quality assurance protocols, the specifics of virtual care, HIPAA compliance, and the best way to serve as a voice for your brand.

  • Integrated compliance. Your telehealth administrator should comply with HIPAA, NP supervision, state, and federal guidelines without constant compliance management activity on the provider’s part.

  • A flat, low fee for licensing the telehealth platform. If you’re buying a platform off the shelf using an outdated, rigid payment structure, or you’re pouring capital into developing your software, you’re investing in a way that’s too fixed for your telemedicine system to be cost-effective.

  • Flex pricing for clinician use. What your healthcare service pays for telehealth should represent the volume of service requested from clinicians. Clinician access should be charged as and when you need it.

What clinician user experience and EHR should a telehealth platform provide?

Improving provider efficiency means enabling an intuitive, fully cross-compatible clinician UX that links to your current electric records.

  • Cross compatibility with existing EHRs. Your telehealth tech stack should offer full functionality that connects the patients in your database with the care they deserve.

  • Simple, automated patient identity verification. Patients should know that their information is secure with infosec-compliant data security, including patient ID verification. At the same time, their UX shouldn’t involve jumping through too many hoops before speaking to a clinician about pressing medical matters.

  • Guided medical assessment. Using RPM technology and synchronous video consultations, patients can undergo supervised health checks in their own home. This helps clinicians provide convenient preventive solutions that can relieve the secondary workflow burden of active treatment.

  • Integrated ePrescription services. Clinicians should be able to prescribe remotely, without taking up time from the patient’s day and their own valuable face-to-face consulting hours.

  • Baked-in lab requisition and review services. Your virtual care platform UX should enable the rapid requisition and review of accredited, compliant pathology tests and other diagnostics to identify patients’ health needs.

  • Treatment planning and refer-out capabilities. Telehealth should support patient flow management throughout your clinician network to reduce waiting times and speed up referrals. A 2021 study found that a telehealth system could reduce waiting times by 55-89% through smart referral management. Make sure your healthtech enables this.

  • SOAP notes. Your virtual care platform should let you document the progress of treatment in an organized way while being linked to your EHR and securely stored.

  • Asynchronous chat messaging. Many platforms don’t offer both synchronous live calls and asynchronous patient/clinician chat boxes. Ensure that your telehealth platform offers the convenience of chat messaging to circumvent the rigidity of scheduled real-time patient communication.

The patient UX should be clear, simple, and a driver of treatment plan adherence

All the backend in the world won’t help a patient if their UX is clunky and unresponsive. Patients using telemedicine should be able to access health support anytime, anywhere.

  • Integrated payment processing. Your telemedicine software should accept a variety of payment methods to make the patient journey easier for a wider patient base.

  • Treatment plan review. Your patients should be able to access and view their treatment plan in the patient portal and arrange a virtual follow-up consultation to review and move forward with care in a way that best facilitates patient comfort and convenience.

  • Email and text notifications. Keep your patients informed with automated test result notifications, clinician chat notifications, and consultation booking confirmations, all delivered via an automated email and text service.

How should clinical operations and protocols be consolidated?

Robust clinical protocols should provide a foundation for your virtual care platform. Patient safety should always come first.

  • A treatment area built around patients but shaped by clinical protocols. Your telemedicine software should ensure that clinical protocols safeguard every step of the care journey.

  • Stringent quality assurance protocols and a reliable framework for maintaining them. A robust quality assurance framework must be in place to enforce clinical guidelines and standards of care.

  • Clinician training in virtual care, HIPAA compliance, clinical protocols, and provider branding. Your telehealth platform should use a clinician network that keeps its members trained to represent your brand and up-to-date on emerging telemedicine protocols.

Your telemedicine setup should ensure its clinician network’s compliance with all levels of regulation

Any telemedicine platform should provide regulation-ready clinicians, protecting both the provider and customer from security breaches and medical malpractice.

  • HIPAA-compliant privacy and security standards. Look for a telemedicine platform that complies with HIPAA laws on the storage and privacy of patient health records.

  • NP supervision compliance. The telehealth vendor you choose should have adequate nurse practitioner supervision safeguards in place to ensure that its clinicians are thoroughly and diligently maintaining the highest clinical standards.

  • State and federal telemedicine compliance. Your virtual care services should be certified compliant with state and federal telemedicine regulations.

  • Medical malpractice coverage. Make sure your telemedicine services have comprehensive legal coverage in the event of a medical malpractice suit.

  • Cyber-liability and tech E&O insurance. To maintain provider accountability, your telemedicine platform should come with safeguards to protect against data breaches, hacks, and technological errors and omissions.

  • A nationwide network of “Friendly PC” entities. A telemedicine platform should let providers and patients access a nationwide clinician network. Its business structure should permit the administration of care across state boundaries without regulatory holdups.

Even in cases where your service hasn’t yet scaled to a size that warrants all of these features, your telemedicine platform should offer the flexibility to seamlessly insert new services into your tech stack or remove them to fit your business needs.

Virtual Care Checklist

Download the checklist

The benefits of telemedicine software for providers

Telehealth systems that saw their usage significantly expand during the COVID-19 pandemic significantly reduced pathogen transmission. But there are several other benefits to using telemedicine software that make it an invaluable resource for patient convenience and retention and the acceleration of clinical operations.

The benefits of telemedicine platforms for clinicians

Leveraging a flexible virtual care system allows clinicians to provide high-quality healthcare to patients anywhere in the country with greater efficiency.

Convenience

Virtual care visits cut down on commuting, lost work hours, and the need for childcare arrangements, making the arrangement and administration of healthcare smooth and affordable. In turn, this bolsters patient retention. Patients will keep seeking healthcare guidance from providers that bring the clinic to them without sacrificing quality of care.

Lower waiting times

Leveraging telemedicine software establishes algorithmic clinician allocation and triaging. This reduces wait times, increases patient volume, and improves clinician bandwidth without contributing to burnout.

Improved patient autonomy

A patient portal places autonomy back in the patient’s hands, allowing them to submit information, send asynchronous chat messages, check in, and book appointments in ways that relieve the burden on clinical operations and front-desk staff.

A clinician network without geographical boundaries

Virtual care removes restrictions of geography, allowing patients to receive care from clinicians who may not live in their region. Providers now have access to patients anywhere in the country. If they opt for a flexible telehealth techstack, they can easily scale up to meet increased demand.

Stress-free follow-up

Telehealth simplifies the process of checking in with patients after treatment. Telemedicine software achieves this through automated notifications that relieve the burden on clinicians to arrange follow-ups, asynchronous chats that allow a more flexible “store-and-forward” approach to follow-up care, and the use of video consultation technology to eradicate unnecessary disruption for the patient.

A solution for clinician burnout

Clinician burnout is an all-too-common issue in the healthcare industry. Virtual care platforms can help to alleviate the causes of burnout through automated patient triaging and clinician assignment, improved refer-on capabilities, streamlined patient volume management, and flexible scheduling. With the efficiencies that these functions create, clinicians can gain more of the time they need to look after their patients — and themselves.

What is white-label telemedicine?

White-label telehealth platforms are ready-for-market telehealth software products that providers and companies can customize with their branding. Its suite of features is flexible to support scalability as a provider’s business grows and evolves.

These customizable telehealth platforms give providers an optimal balance between building their own software — which can be a slow, costly process — and buying inflexible, incompatible, and unbranded off-the-shelf telehealth products. Meanwhile, patients can access a patient portal that lets them book appointments, submit essential medical information, and message their clinicians through convenient chat features.

Branded efficiency

Providers get to fuse their brand with a service that offers a speedy, effective, and seamless healthcare journey for patients. Patients receive improved convenience and care from a brand they trust.

The products that form the pillars of telehealth software should keep patient data safe, have HIPAA compliance baked in, and operate around proven clinical frameworks and protocols. You should also expect it to quickly and significantly improve the patient experience, enhance the ability of the clinic to manage and allocate patient volume, and expand the clinic’s patient base beyond geographical boundaries.

Wheel telemedicine for a full-featured experience

Wheel provides a telemedicine platform that meets the criteria of a best-in-class remote healthcare software system. It also provides a range of remote clinical services to scale and future-proof your service as best fits your needs. A flexible payment structure means you only pay for the services you use, and you can take your fully-branded products to market fast.

Wheel’s telemedicine software includes access to a nationwide clinician network made up of board-certified clinicians. Wheel ensures your patients get the right care while managing periods of high patient volume.

New telemedicine efficiencies

Post-COVID telemedicine service usage data point to virtual care platforms driving the future of healthcare and bringing the clinic to the patient’s smartphone or home computer. To leverage this technology fully, it’s important to choose a white-label platform that works with your brand and customers. Choosing this kind of platform gives your services the space to grow with the telemedicine industry. It also removes regulatory and geographical roadblocks from your mission to heal as many people as possible.

Wheel’s white-label telemedicine platform offers the following services to consolidate and future-proof your healthcare service:

  • A white-label, fully connected patient UX

  • A best-in-class, nationwide clinician network

  • Live video and audio consultations

  • Asynchronous messaging functions

  • Both scheduled and on-demand care

  • Remote lab requisition and review

  • ePrescribing capabilities

  • Built-in payment processing for a range of payment methods

  • Pharmacy and lab agnostic services

  • Compliance with HIPAA and certification by infosec

Meet your essential telemedicine tech stack

We’ve covered what to look for when implementing a telemedicine software infrastructure, why a telemedicine healthtech stack is your connection to the future of healthcare, and the reasons for choosing a flexible, scalable telemedicine platform that can adapt to market changes and patient expectations.

Wheel’s seamless, white-label virtual care platform provides a branded, intuitive patient and clinician UX that enables companies to launch and scale comprehensive telemedicine services.

Learn how you can deliver world-class care with Wheel.